If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
If you have any queries about this policy or would like to request the information we hold on you or the deletion of it you can do so by contacting Jude Craig at
What We Collect
We may collect the following information when you are using our website, completing our contact form, ordering our products, emailing or calling us.
contact information including email address and delivery address
demographic information such as address, postcode, preferences and interests
other information relevant to customer surveys and/or offers
What We Do With Information We Gather
Information is often used to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
Improve our services.
Contact you for market research purposes or with news and information about our products. You can always unsubscribe from our newsletters.
Who we share your data with?
We will only share your data with a 3rd party when ordering a painting that doesn’t need to be signed. In this case, we will share your delivery information with our printing company and they will post the item straight to you. This will allow quicker delivery.
Our website is built on Wix.com which does use some essential cookies but does not gather any personal data.
How long we retain your data?
Any data from our websites contact form shall be retained for no more than 2 years, without your permission.
Any data from Google Analytics and alike shall be retained for no more than 2 years if we choose to analytics sometime in the future. Currently, we do not use any sort of Analytics and there are no Analytical Cookies in use.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic managerial procedures to safeguard and secure the information we collect.
Essential: Some of the cookies on our website are essential for us to be able to provide you with a service you have requested. An example of this would be a cookie used to allow communication between Your browser and the website. You may not be able to use our website without these cookies.
Analytics: We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if You visited the website once each week for three weeks, we would count You as three separate users. Without these cookies, it would be difficult for us to analyse how well our website was performing and make improvements.
Social Sharing: We use third party cookies to allow you to share content directly on the social networking/sharing sites like Facebook. Examples would be if you wanted to “like” or “tweet” about us or our products or services. Please see our “Third Party Cookies” section below for more details.
How to reject or opt-out of cookies: If you do not wish cookies to be stored on Your machine, you can delete the cookies from your browser. Most browsers also allow you to prevent all or some cookies from being stored on your machine in the future. For more info on how to delete or disable cookies from your browser, use the “Help” function within your browser or visit http://www.allaboutcookies.org. Please note that we can’t control third party cookies stored on your machine from our website. Where this is the case, you’ll need to visit the relevant third party’s website directly to manage cookies stored on Your machine by them. Please see our “Third Party Cookies” section below. Please be aware that disabling cookies may impact the functionality of this website.
Links To Other Websites
Our website will contain links to https://www.bagsoflove.co.uk/. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under GDPR. If you would like a copy of the information held on you please contact Jude Craig at firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.